Returns - 30-Day Easy Returns - Aluminum Unicorn
Return Policy
At Aluminum Unicorn, your satisfaction is our priority. We strive to ensure that every item we craft meets the highest standards of quality and craftsmanship. However, if you are not entirely satisfied with your purchase, we're here to help.
30-Day Free Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a free return, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Accompanied by the receipt or proof of purchase.
Non-returnable Items
Please note that customized or personalized items are final sale and cannot be returned due to their bespoke nature. However, if such items arrive damaged or defective, please contact us for immediate assistance.
Easy Return Process
To initiate a return, please follow these steps:
- Contact us at [your contact information] to inform us of your intent to return the product.
- We will provide you with a return shipping label and instructions on how and where to send your package.
- Once we receive the item, we will inspect it and notify you of the status of your return.
Refunds
Upon approval, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be provided with a prepaid return shipping label. The cost of return shipping will be at our expense, and no additional shipping fees will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at [your contact information].
We value your business and are committed to making your shopping experience with Aluminum Unicorn seamless and enjoyable.