Shipping Policy

At Aluminum Unicorn, we are committed to delivering your orders quickly and efficiently. Please read below for details on our shipping times, costs, and policies.

1. Shipping Locations

We currently offer shipping to the following locations:

• United States (All 50 states, including Alaska and Hawaii)
• International Shipping: We ship to select international countries. Please note that international shipping times may vary depending on your location and customs processing.

2. Processing Time

• Order Processing: Orders are typically processed within 2-5 business days after payment is received. Processing times may be longer during peak seasons or for high-demand products.
• Custom Products: Please allow an additional 2-3 days for the production of custom or personalized items (e.g., customized graphic tees).

3. Shipping Rates

• Domestic Shipping (within the U.S.):

  • Standard Shipping: $5 flat rate (3-7 business days)
  • Expedited Shipping: Calculated at checkout (2-3 business days)
  • Free Shipping: On orders over $75 (standard shipping only)

• International Shipping:

  • Shipping rates are calculated at checkout based on your location and package weight.
  • Customers are responsible for any customs fees, duties, or taxes imposed by their country.

4. Estimated Shipping Times

• United States:

  • Standard Shipping: 3-7 business days from the time the order is shipped.
  • Expedited Shipping: 2-3 business days from the time the order is shipped.

• International Shipping:

  • Estimated delivery time: 7-21 business days depending on the destination country and customs clearance.
  • Customs processing may delay delivery times, which is outside our control.

5. Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package’s delivery status on the carrier’s website.

6. Shipping Delays

We strive to meet our estimated delivery times; however, delays may occur due to unforeseen circumstances such as weather, carrier delays, customs processing for international orders, or high order volumes during holidays.

If you experience a delay with your shipment, please contact us at [email protected] and we will assist you in tracking your package.

7. Incorrect Shipping Information

Please ensure that all shipping details are entered correctly at checkout. Aluminum Unicorn is not responsible for lost or delayed shipments due to incorrect or incomplete shipping addresses.

If you notice an error in your shipping information, please contact us at [email protected] within 24 hours of placing your order to correct the address.

8. Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If your package is marked as delivered but you did not receive it, please:

1. Check with neighbors, household members, or building management.
2. Contact your local post office or carrier for assistance.
3. If the package is still not found, reach out to us at [email protected] and we will do our best to assist you.

9. International Shipping Duties and Taxes

Please note that international orders may be subject to customs duties, taxes, or fees imposed by your country. These fees are not included in the shipping cost and are the responsibility of the customer. We recommend checking with your local customs office for more information on any applicable fees before placing your order.

10. Contact Us

If you have any questions or concerns regarding your shipping, please don’t hesitate to contact us:

Aluminum Unicorn
Email: [email protected]
Phone: 717-331-9330
Address: 464 Tall Cedar Ln, Greencastle, PA 17225